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Mediation Mind Shifts are the critical, incremental shifts in thinking that must occur to move people embroiled in conflict from entrenched, diametrically opposed positions at the outset of mediation toward the goal of resolution at the end.

Appellant’s challenges are legal, not factual, so the Court of Appeals applies a different standard of review from that which appellant cites. “[A] party may contractually relinquish fundamental and due process rights [,]”